ETPBX is Elisha Telecom’s cloud-based communications platform that brings together calls, messaging, and collaboration in one easy-to-use service. Designed for modern teams, it works across devices and locations, and connects with tools like WhatsApp, Microsoft Teams and CRM systems. With AI-powered features, ETPBX helps businesses stay connected and work more efficiently.
Unified Communications Platform
One Platform. Every Conversation. Anywhere.
Elisha’s Unified Communications Platform unifies voice, video, messaging, and collaboration into one intelligent, cloud-powered solution. Designed for today’s flexible and fast-paced work environments, it ensures seamless communication across devices, locations, and channels—helping your teams stay connected and productive.
Seamless, Cross-Channel Communication
Access calls, video meetings, chat, email, and messaging—all in one place. Whether you’re on desktop, mobile, or web, you’ll enjoy a consistent, easy-to-use interface that keeps you in sync wherever you work.
Smart Integrations, Simplified Workflows
Easily integrate with Microsoft Teams, CRM systems, productivity suites, and messaging platforms. Our platform eliminates tool fragmentation, allowing teams to work more efficiently with fewer clicks and less context switching.
Microsoft Teams Integration
Bring telephony and contact centre features directly into Microsoft Teams.
With Elisha’s integration, users can:
- Make and receive calls using Teams’ native dialler
- Access advanced PBX features like call routing and voicemail
- View presence and status across systems
- Maintain a single interface for collaboration and communication
No additional software needed—just seamless voice capabilities inside the Microsoft Teams environment you already use.
WhatsApp Messaging Integration
Reach customers on one of the world’s most popular messaging apps—directly from your business systems.
Key WhatsApp features include:
- Send messages: Supports both bulk and individual messaging
- Template management: Create and manage approved WhatsApp message templates (required for first-time outreach)
- Route incoming messages:
- To an AI chatbot for automated replies
- To a live agent via our web-based agent interface
- To an AI chatbot for automated replies
This integration helps businesses maintain fast, compliant, and personalised communication at scale.
Enterprise-Grade Reliability and Security
Our platform is backed by globally distributed infrastructure and offers:
- 99.99% uptime
- End-to-end encryption
- Scalable performance for businesses of all sizes
AI-Powered Communication Tools
Built-in AI features give your teams an extra edge:
- Speech-to-text transcription for calls and voicemails with sentiment and intent analysis.
- Smart routing and presence detection to maximize call center efficiency.
- AI chatbots that assist users and customers in real time
Next generation IVR answered using AI speech and voice recognition.
Take your communications to the next level with ETPBX's advanced Unified Communications as a Service (UCaaS) System.
Contact us now to schedule a demo and see how ETPBX can revolutionize your business communications!
