Elisha Telecom’s AI suite has been recognised across a number of leading channel awards this year, reflecting the growing importance of practical, reseller-ready AI in the communications market.
Elisha’s nominations:
Our innovative suite has been recognised by several of the UK’s key trade publications and industry bodies:
Channel Champions – finalist
Vendor technical and engineering team
Winners not yet announced
Comms Council Awards – finalist
Best AI-Powered Communications
Best Innovation
Winners not yet announced
Tech Reseller Awards – finalist
Use of AI
UC & Contact Centre Vendor of the Year
Together, these nominations and shortlists highlight the strength and breadth of Elisha’s AI proposition.
Elisha AI suite – flexible and powerful
Rather than focusing on a single feature or isolated use case, Elisha has developed a wider AI suite designed to help channel partners solve multiple customer challenges across UCaaS, CCaaS, analytics, transcription, automation and operational efficiency.
At the centre of this proposition is a vendor agnostic approach. Elisha’s AI capabilities can enhance existing communications environments, giving resellers a practical way to add value without replacing the customer’s core platform. This helps partners strengthen their proposition, extend conversations beyond standard licences and create more strategic customer relationships.
Discover the full Elisha AI suite by clicking here
Our partners stand with us
For partners like ContactOne, this flexibility has already created measurable impact. Managing Director Greg Thomas describes Elisha as “a true extension of our team”, highlighting the company’s ability to support complex CRM integrations, AI-based services and WhatsApp-for-Business automation.
He also points to the commercial value of solutions such as Elisha Insights and Elisha Transcribe, which have helped ContactOne:
- Improve margins
- Increase service stickiness
- Unlock new customer opportunities.
For example, one customer’s deployment led to transcription accuracy improving from 65% to 97%, reducing time-to-value and opening up further compliance and automation use cases.
This is where Elisha’s AI suite delivers value beyond innovation for innovation’s sake. Services such as AI-powered analytics, transcription, translation and interaction intelligence give resellers a way to introduce new recurring revenue streams while helping customers improve visibility, service quality and compliance.
That means:
- Stronger differentiation
- Improved retention
- A more compelling reason to stay involved throughout the customer lifecycle
- Increased brand perception
Elisha’s recognition across these awards reflects a wider shift in the market. Customers are no longer asking whether AI has a role in communications. They are asking how it can improve experiences, reduce pressure on teams and turn everyday interactions into useful insight.
For resellers, Elisha’s AI suite provides a practical answer: flexible, channel-ready AI enablement that enhances the customer proposition, supports recurring margin and helps partners stay relevant as communications continue to evolve.
Want to create the same opportunity for your reseller business?
Get in touch with Elisha’s experts to explore how its AI suite can help you strengthen your proposition, build new MRR streams, improve customer retention and deliver more value from every communications deployment.